Returns and Exchanges
Returning things should be just as easy as making your initial purchase. At Weathered Finishes, we try to make that process as fast and as easy as possible.
Please complete the form below, and a member of our team will review your request and provide an RMA NUMBER to indlude in your return shipment.
In most cases, you are responsible for the return shipping . BE SURE TO USE THE RMA NUMBER AND SHIPPING ADDRESS PROVIDED to avoid delays or returned shipments.
- ITEMS RECEIVED WITHOUT A WEATHERED FINISHES RMA NUMBER will be refused and returned to sender.
- We will not accept Return Shipments that are shipped to us COLLECT. They will be refused and returned to sender.
Damages and Defections
If your item is defective, damaged, or if you receive an incorrect item, please contact us immediately at support@weatheredfinishes.com , and we will ship a replacement ASAP and arrange return for the damaged / incorrect product.
Once your RMA is received you’ll be automatically refunded on your original payment method and sent an email confirmation to the email address used at order placement.
Wholesale Pricing Made Easy
For Designer and Trade Partner pricing, our Wholesale Price tool is FAST, EASY, IN WRITING, and is available on every item we sell.
Simply search for the items you are interested in and click the “Request Wholesale Price Button” located on the product page of any item. Add as many items as you need and submitt the quote. It’s just that easy!
Our Team responds to most requests within 1 business day, and will email a PDF Estimate for your items. All Quotes are good for 30 days
Services that make a difference
At Nouvelle we strive to offer our Designer and Trade Partners clients an industry leading value proposition that anables the best possible pricing and services to support your business needs. Check out some of our services:
- Warehousing – Keep it safe & sound in our warehouse.
- Flexible Payment Terms.
- Supply Chain - Just In Time shipments directly to your jobsite.
- Complimentary Showroom Usage.
- Installation Services
- Warranty Support
- Access to Design and Selections Guides